Right choice for New Car Service
It is not common knowledge that you are free to decide where your vehicle is serviced, maintained and repaired, at competitive prices
Hoping to find a bargain at the end of year car sales or have a new years resolution to have your new car serviced? Here is some sound advice from Kents Service Centre in North Geelong.
The acquisition of a new car is one of the most considerable investments many people make, so you want to see to it that you care for it. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.
There are a few other things to consider, such as who is the best choice to service your car.
You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.
It is not common knowledge that you are free to decide who you would like to service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee
Car dealers cannot force you to have the car serviced by the dealership you purchased it from for service or repairs. Provided the work is effected to the manfufacturers specifications by a suitably skilled person and uses tolerable quality parts and fluids, the warranty stands. You have the right to choose who services your car.
With Repco Authorised Service you can tick all the boxes. Every Kents Service Centre mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Kents Service Centre mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.
Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Kents Service Centre will also only ever use fluids and lubricants that meet the specifications of the new car manufacturer.
If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end
Make sure you are aware of the diversity between manufacturer, statutory and express warranties to avoid making the wrong selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be over-ridden by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).
A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision.
So be vigilant for new car dealers who try to push the incorporation of “express” or “extended” warranties, often for free, when buying a new car. Much of the time these ‘special’ warranties may include quite precise restrictions or provisions, often in a language that is difficult to follow. Many times these special deals provide very few additional benefits not already addressed by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific new car dealership.
Such special deals are very unlikely to highlight the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes how far you will have to drive to get your car serviced or higher waiting times due to fewer available service locations or mechanics.
New Car Service FAQ's
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